Privacy policy

Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

BUMP (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our Services.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Services:

  • Personal Information: name, billing address, shipping address, phone number, and payment details when you place an order.

  • Payment Information: processed securely through Shopify’s payment systems. We do not store your credit card details.

  • Usage Information: such as your IP address, browser type, device information, and browsing activity on our website.

  • Cookies & Tracking: we use cookies and similar technologies to improve your shopping experience, track orders, and analyze website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, updates, and shipping notifications.

  • Improve our website, products, and Services.

  • Comply with legal obligations, including tax reporting.

  • Prevent fraud and protect the security of our Services.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Shopify, payment processors, shipping carriers, and IT support providers.

  • Legal Requirements: when required by law, regulation, or court order.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Under Canadian and Quebec law, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Withdraw consent for certain uses of your data (subject to legal or contractual restrictions).

  • Request deletion of your personal information, where applicable.

6. Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information. However, no online system can be guaranteed 100% secure, and you use our Services at your own risk.

7. International Transfers

As we currently ship only within Canada, your data is primarily processed within Canada. However, Shopify and third-party service providers may process data outside of Canada. In such cases, your information may be subject to the laws of other jurisdictions.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.